Privacy policy

Effective Date: May 19, 2025

Neurogenic Apothecary respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our Shopify store.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone, and cookies
  • Pages you view, search terms, and site interactions

When you make a purchase or attempt to do so, we collect:

  • Name, billing address, shipping address, email address, and phone number
  • Payment information (credit card numbers, PayPal, etc.) processed securely by Shopify or its payment partners

How We Use Your Information

We use this information to:

  • Fulfill your orders (including processing payment and providing invoices and confirmations)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Personalize your shopping experience
  • Send marketing emails (only if you opt-in)
  • Improve our store and services

Sharing Your Information

We only share your Personal Information with trusted third parties:

  • Shopify (our ecommerce platform)
  • Payment processors (Shopify Payments, PayPal, etc.)
  • Shipping carriers (USPS, UPS, FedEx, etc.)
  • Marketing/email platforms (only with your consent)

We do not sell, trade, or rent your personal information to others.

Cookies and Tracking Technologies

We use cookies to enhance your shopping experience, remember your preferences, and collect data on site usage.

You can disable cookies in your browser settings, though some site functionality may be affected.

Your Rights

Depending on your location (e.g., California or the EU), you may have rights including:

  • Access to personal data
  • Correction of inaccurate data
  • Deletion of personal data
  • Opt-out of data sharing for marketing

To exercise your rights, contact us at NeurogenicApothecary@gmail.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Third-Party Links

Our store may include links to third-party websites. We are not responsible for the content or privacy practices of these sites.

Security

We implement reasonable security measures to protect your data, including SSL encryption, secure hosting, and limited internal access.

Testimonials & Reviews Disclosure

Testimonials and reviews reflect individual experiences. Results may vary from person to person.

Some users may have received a discount or free product in exchange for a review. All feedback is provided voluntarily and honestly.

 

Changes to This Policy

We reserve the right to update this policy at any time to reflect changes to our practices or for legal/regulatory reasons.